TENS Pain Relief :: Privacy statement

Privacy statement

Customer information

  1. We do not collect personal information when you visit our site unless you log on, place an order or register with us.
  2. When you place an order you will be asked for the following personal information: your name, e-mail address, mailing address, delivery address, phone number and any special instructions. We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that we use to process your credit card transaction and the shipping carrier that delivers your order.
  3. We do not share, sell, rent or barter any identifiable personal information to any third party without your permission.
  4. When you place an order you may optionally create a user ID and password. This allows you to log on and access your account at any time to check the status of current or past orders. It also provides for quicker checkout if you make another purchase from our store in the future.
  5. When you submit feedback or questions via e-mail, or contact us for information about our Website, we may request your name and e-mail to help with the enquiry
  6. Our site contains links to other sites. tenspainrelief.com.au is not responsible for the privacy practices or the content of other websites.

Credit Card security

  1. For credit card transactions, tenspainrelief.com.au uses Secure Sockets Layer (SSL) technology. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side, preventing others from accessing your private information in between.
  2. TensPainRelief.com.au do not store any of your credit card details. TensPainRelief.com.au use eWay for all payment transactions. eWay are tier one PCI DSS compliant, meaning they adhere to the highest security standards set by Visa and MasterCard.